peacemaking

Why Did They Ghost Me?

Why Did They Ghost Me?

I love gardening. I love helping bring something to life, nurturing it, and watching it flourish.

I am not particularly great at gardening, though. Any improvement I’ve had has come through the school of hard knocks: a plant I put in the wrong soil, a plant placed in the incorrect amount of sunlight, or not giving a plant the right amount of water (my default is always that more must be better—it isn’t).

Relationships are like plants, aren’t they? They are fragile. They are challenging.

How To Criticize Your Pastor

How To Criticize Your Pastor

When I was 20, my childhood church changed leadership. Soon after, the leadership changed the vision statement. I was a junior in college, across the country studying Bible and theology, with head knowledge that far outpaced my experience. Out of the infinite resources of my leadership experience (sarcasm alert!), I generously offered my wisdom free of charge and wrote a letter to the new lead pastor. I'm still embarrassed by that letter.

Twenty-five years later, I'm no stranger to being on the receiving end of those letters (and emails, Facebook messages, and texts).

6 Ways a Pastor Should Respond to a Departing Congregant

6 Ways a Pastor Should Respond to a Departing Congregant

I sat across the room from the couple, trying to slow down my mind and open my heart to the criticism they were leveling at me. They had been offended by my sermon and had reacted on Facebook, indicating they were leaving the church. I reached out privately and asked if we could meet to talk. They agreed to do so. When we met, he was relatively calm, but she was very upset and I knew that I needed to hold my own emotions in check to be able to listen to the heart of what she was saying and respond in love, not hurt. As I had prayed to prepare for the meeting I genuinely didn’t think I was going to be able to ask for forgiveness for anything as I didn’t think I had done anything wrong. But in the midst of the meeting God opened my heart to see an area of blindness. I was able to ask and receive their forgiveness for the way this blind spot had injured them. I then asked if they would be willing to ask for forgiveness for their slander. They were willing to do so and I forgave them.

These are not the meetings that you anticipate when you sign up to be a pastor, but there are few moments more important in your ministry than these tense conversations.

Over the course of this series, I’ve reflected on a congregant’s responsibility, but pastors and leaders bear a responsibility to help congregants navigate departures well.

One friend wisely said, “I think the pastor needs to do his part in hearing the discord, attempt to reconcile, and when reconciliation is not the solution for continued membership, to ensure a good relocation.” She’s right. Here are six ways a leader should respond to those who are leaving:

Crucial Conversations by Patterson, Grenny, McMillan, and Switzler

Crucial Conversations by Patterson, Grenny, McMillan, and Switzler

I didn’t know what I was stepping into. Strained voices were raised. Pointed accusations flew like snowballs across the narrow distance between the parties. Trying to scramble for control of the situation I treaded water verbally, first succeeding, then flailing, and then failing monumentally, shifting from mediator to combatant in one fell swoop. It was one of my most significant moments of failure as a pastor and a man.

Your failure in the midst of crucial conversations might not be as dramatic. In fact, maybe you failed by turning tail and running. That’s what is so difficult about these turning-point moments: failure is easy, success is hard.

Crucial Conversations is aimed at equipping the reader with a number of tools to use to navigate high pressure and high consequence conversations. Who couldn't improve in their ability to navigate these conversations? Unlike a lot of books in a similar genre, the authors present several different tools in the course of the book to help navigate these conversations. The book is therefore very content rich and not easy to reduce to a simple technique or phrase. Here is the most concise summary I can come up with: in the midst of crucial conversations, check your heart, listen well, and respond thoughtfully.

6 Ways a Leader Needs to Respond to a Departing Congregant

6 Ways a Leader Needs to Respond to a Departing Congregant

I sat across the room from the couple, trying to slow down my mind and open my heart to the criticism they were leveling at me. They had been offended by my sermon and had reacted on Facebook, indicating they were leaving the church. I reached out privately and asked if we could meet to talk. They agreed to do so. When we met, he was relatively calm, but she was very upset and I knew that I needed to hold my own emotions in check to be able to listen to the heart of what she was saying and respond in love, not hurt. As I had prayed to prepare for the meeting I genuinely didn’t think I was going to be able to ask for forgiveness for anything as I didn’t think I had done anything wrong. But in the midst of the meeting God opened my heart to see an area of blindness. I was able to ask and receive their forgiveness for the way this blind spot had injured them. I then asked if they would be willing to ask for forgiveness for their slander. They were willing to do so and I forgave them.

These are not the meetings that you think about when you sign up to be a pastor or leader, but there are few moments more important in your ministry than these tense conversations.

Two friends have responded to my series on leaving and finding a church with questions about a pastor’s responsibility in the midst of church departures. It’s a fair and helpful question. Over the course of this series I’ve reflected on a congregant’s responsibility, but pastors and leaders bear a responsibility to help congregants navigate departures well.